Frequently Asked Questions
Bulk Orders
Please email hello@queerkitty.com for bulk orders.
Queer/Allied Creator Collaboration
If you are a Queer or Allied creator and would like to have your products listed on QueerKitty.com please reach out however feels most comfortable for you. All our contact information is on the Contact page.
Product Requests
It's important to us that every queer person be able to find a product here that helps them feel seen. If you have an idea for a product or can't find something that represents you, please let us know!
Company/Organization Collaboration
Queer Kitty would love to collaborate, list your products, come to your event, or create custom products for you. Let's connect! Our contact info is on our Contact page.
Returns & Refunds
We want you to be pleased with your purchase from Queer Kitty. If there is a problem with your order, please reach out to us within 30 days and we'll do our best to make it right. All our contact information is on the Contact page.
Shipping FAQ
Why is shipping higher than expected?
Some items in the Queer Kitty shop are produced and shipped from different locations. Because of this, shipping costs are calculated separately for certain products and can add up when multiple items are ordered together.
We’ve worked to keep product prices as low as possible to help offset this. You can use the shipping estimator in your cart at any time to preview shipping costs as you shop.
Why did my items arrive separately?
Some products are made and shipped by different production partners, so items in the same order may arrive in separate packages and at different times.
How long does shipping take?
Orders are typically produced within a few days before shipping. Delivery times vary depending on the product and destination. Tracking information will be provided when available.
Do you offer free shipping?
We offer free shipping on U.S. orders over $70. Some items may ship separately.
Do you ship internationally?
Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.